Bank of America customers reported problems accessing their online accounts on Wednesday, with some saying they were unable to log in and others reporting they were able to log in but were surprised to see their balance at $0.
Reports of outages at Bank of America began shortly after noon Eastern Time, according to Down detectorwhich tracks problems on websites, internet other companies. By 3 p.m., approximately 5,000 customers at the bank had reported problems to DownDetector.
Bank of America did not immediately respond to a request for comment.
“Anyone else showing $0 in their Bank of America accounts currently?” wrote a user on the company’s X help account.
“There is some kind of glitch on the Bank of America website showing $0 in all accounts and honestly I think they owe everyone some money for pain and suffering because it was extremely stressful for a second there,” another customer wrote on X .
—This is a developing story and will be updated.