Cash App customers may be able to claim more than $2,500 each as part of a $15 million class action lawsuit over data and security breaches at the mobile payment service.
People whose accounts were opened without their permission or who had fraudulent withdrawals or transfers can claim, provided they had or currently have an account between August 23, 2018 and August 20, 2024, according to the settlement website.
The settlement stems from lawsuits filed by customers who alleged that Cash App was negligent when a former employee accessed account data without authorization in 2022, as well as when an unauthorized user accessed accounts in 2023.
The plaintiffs also alleged that Cash App and Block, the app’s parent company, failed to install controls to block unauthorized users and that the company then mishandled customer complaints about security breaches and fraudulent transactions.
Cash App and Block disclaim any responsibility or mistake of any kind, according to the settlement page.
How to submit a Cash App claim
Customers can make a claim for this website. You must either provide a message ID and confirmation code from a message sent or emailed, or you can submit a claim if you have not received such a message.
What is the deadline for submitting a Cash App claim?
Customers have until November 18 to submit a claim according to the settlement.
How much money can customers get in the settlement?
It is unclear at this time as the amount will depend on how many people claim.
However, individuals who were affected by the data and security breach may submit claims of up to $2,500 for out-of-pocket expenses. They must have third-party documentation to back up their claims, according to the settlement website.
Customers can also claim up to three hours of lost time, at a rate of $25 per hour, the site added.
In addition, Cash App users can file a claim to receive compensation for transaction losses. These claims also require the submission of documentation such as a copy of a police report.