Customers left without Thanksgiving meals after Rancho Cucamonga Boston Market did not see any employees

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An employee strike at a Boston Market in Rancho Cucamonga on Thursday caused several customers to look for giving Thanksgiving meals to their families.

Customers who showed up at the franchise to pick up their prepaid orders on Thanksgiving morning got an unpleasant surprise when they arrived at the restaurant’s closed doors.

A sign outside read: “No employees show up today … we can not carry out the orders! We are sorry!”

“This is very outrageous, very outrageous,” said Adam Sharp, one of several customers who had hoped to bring home a Thanksgiving meal to his family. “We have 12 people we have to feed right now and you can literally see the food inside the store and we can not get to it. This is outrageous. No phone call, they have charged our card $ 400.”

Sharp and his sister said they never received a call, text message or email from the restaurant saying their order would not be available.

To increase customers’ frustration, piles of Boston Market orders inside the restaurant can be seen.

Diego Santos, a customer who drove down from Fresno to meet his family on Thanksgiving, said he wished the restaurant would give him an update on his order.

“It’s four hours to spend Thanksgiving with our family. We paid a good amount of money for the sides, Santos said.” It looks like all the employees have gone out … they have taken the money and run. “

In a statement, Boston Markets spokesman Slaton Smith said the company was investigating why employees were missing.

“We are in the process of refunding the Thanksgiving orders for all guests affected by our Rancho Cucamonga location. We sincerely apologize to all guests who placed an order and came to the restaurant today,” says Slaton.


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