A disabled Scottish actress is infuriated after spending over £200 to see one of her favorite singers turned away because of her wheelchair.
Music fan Hannah Moncur-Harper, 17, had traveled hundreds of miles with her friend Abby Robbie, 18, to see singer Yungblud perform at the O2 Academy in Newcastle on Tuesday night.
Skilled player using wheelchairwas overjoyed after receiving last-minute tickets for the sold-out concert on Ticketmaster.
However, his mouth fell open when he was denied entry to the venue by security.
speaking daily recordingHannah, from Dundee, said: “We bought tickets at the very last minute and throughout the entire trip we were trying to contact people who had a hotline to tell them I was coming.
“I haven’t been able to talk to anyone.
“I’ve been in situations like this before where I couldn’t get accessible tickets, but it was never a problem. Most places make room for me.”
However, the couple was told by security on arrival that they could not enter the venue due to Hannah’s wheelchair.
This was confirmed by an executive who said there could only be three wheelchair users at the concert for health and safety reasons.
Hannah, best known for her role as Chloe Reeves CBBCs The Dumping Ground continued, “I didn’t even think this would happen, it was the last of my worries.
“When I opened it, security asked me if I had called and I said we couldn’t get in touch and we’ve been dealing with it all day.
“We can only have three wheelchairs in the venue for health and safety reasons and they don’t want to risk losing their licenses so you can’t get in,” he spoke to one manager.
Hannah pleaded with safety, explaining that they were traveling from Dundee and had spent hundreds on tickets, travel and hotels for the night.
But once again they were turned away.
And the young man was enraged when security told him that the manager said, “We can let you in if you can walk, but we don’t have room for another wheelchair”.
Hannah claims that the manager refused to go out and even wouldn’t let the teenagers inside talk to them.
“I was looking at how the place was inside and I can’t believe they couldn’t fit more than three people in the wheelchair inside.
“I understand they have health and safety regulations but it sounded ridiculous.”
The 17-year-old actress, who suffered a spinal cord injury when she was just a few months old, continued: “I was really shocked by all this.
“I’ve dealt with discrimination from places before, even on one of their other shows, but I’ve never actually been turned away from a place.”
In a desperate attempt to seek help as a last resort, the youth took to social media to call Yungblud for help.
A tweet from Hannah read: ” @yungblud We are currently out of your show in Newcastle, we were denied entry as I am a wheelchair user and there is no room, we drove over four hours to come and see you tonight.”
“Is there anything you can do to help? I know it’s not your problem, but it seems ridiculous that there’s nothing anyone in the place can do to let us in.”
The couple, who were torn inside, remained outside for the rest of the concert.
Knowing that the singer, whose name is Dominic Richard Harrison, usually comes to see her fans after her shows, Hannah penned a sign to wait when she leaves the venue.
It read: “Dom, we drove 300 miles to get here and we were denied entry because we are wheelchair users. Please help.”
“He saw our sign and got us some autographed set lists and that was nice, but we spent over £200 for the whole trip and it didn’t really make up for it.”
A spokesperson for 02 Academy Newcastle described the incident as ‘sad’ and said an internal investigation was now underway.
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“We are aware of this unfortunate and sad event and have launched a thorough internal investigation,” the venue said in a statement.
“We sincerely apologize for any misunderstanding that caused a negative experience.”