NEW YORK – Disney has changed course and now says they will not seek arbitration the death of a Long Island doctor.
Amy Tangsuan, a physician at NYU Langone from Plainview, died when she had an allergy attack after eating at a Disney Springs Raglan Road restaurant.
Tangsuan had a severe dairy and nut allergy. Friends said she was vigilant when eating out and repeatedly asked about the possible presence of these allergens in the food.
The lawsuit alleges that the waiter at the restaurant guaranteed that certain foods would be made allergen-free.
Tangsuan died of “anaphylaxis due to elevated levels of dairy and nuts in her system” after eating at the restaurant.
Disney initially tried to have the case dismissed due to Disney+ terms
Disney tried to have the suit dismissed because of the fine print on the Disney+ streaming app, said Tangsuan’s husband previously agreed to an arbitration clause when he signed up for Disney+ and when he bought tickets to Epcot before Tanguan’s death.
The family filed a lawsuit.
Although Disney initially tried to have the case dismissed, they have now abandoned that effort.
“At Disney, we strive to put humanity above all other considerations. With circumstances as unique as those in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who has experienced such a painful loss. As such , we have decided to waive our right to arbitration and allow the matter to proceed in court,” said Disney Experience President Josh D’Amaro.
Read the lawsuit