Remote work is a megatrend that pervades all industries and countries. All companies are affected; Even those who have so far been reluctant to work from home have had to switch to telecom during the crisis of the pandemic. According to experts, this trend is likely to continue in the long term.
Now that remote working has become a part of the mainstream, it has become a major priority for IT as well. However, practical experience over the past few months has shown that remote work initiatives cannot function effectively without additional support. In contrast, both end users and IT teams have had to deal with vulnerabilities and issues in various areas.
For example, many employees now find themselves working with outdated and poorly performing client equipment. This outdated hardware costs the user a lot of time, patience and productivity even when running simple office applications. Bring in video-based communication, and these slow devices are even worse. Good connectivity and high performance are important for a smooth, high-quality experience, and these older devices may not supply what they need. Meanwhile, executives looking to run more complex analytics or AI tools need to calculate resources that older, outdated hardware can’t supply.
These constraints reduce the work performance of the employees. In Forrester Survey from Intel In mid-sized companies, 75 percent of employees reported productivity problems due to inefficient processors. This disruption can be easily prevented by providing employees with modern, enterprise-class PCs and laptops built to cope with the high requirements of a remote office and ensure that the end user works as effectively and productively as possible. be able to work with
Old and failing PCs and laptops can also turn into a nightmare for IT managers and administrators. Upgrades and repairs can be expensive, and some can only be maintained with a lot of effort – especially if replacements or parts are not available on site. When employees are working in the office, IT support may be two rooms or floors away; Any problem can be fixed within hours. This is not the case in the home office, where a new part may not be available for days, and where the end user may not have the expertise to fit it.
This necessitates simple, comprehensive remote management, as only a well-maintained PC provides safe and stable operation every day. Malfunctions and other faults can be diagnosed and remedied at any time through remote maintenance, and this should be possible regardless of the state of the system – even if the operating system has crashed or been damaged.
Remote maintenance work on suitably powerful clients now enables IT teams to remotely diagnose and resolve computer problems and implement correct fixes. For example, on PC Intel vPro® Platform, IT can use real-time telemetry analysis to quickly diagnose any hardware or software problem and take any appropriate action. Forrester reports in his study that working desktop management can reduce PC maintenance costs by up to 70 percent.
With remote management, the IT department can also ensure that remote clients remain stable. Due to a large number of software updates and driver incompatibilities, managing company PCs in today’s IT environment has become overly complex. It is possible that the drivers may differ from previously qualified systems, which complicates the management of standard configuration (images) and increases the cost for hardware support.
A corporate PC image requires extensive system testing and verification; This is the only way to ensure driver compatibility and guarantee that the application will work properly. This qualification process can take up to 90 days for the images to be deployed across the enterprise.
Frequent driver and software updates also require re-testing to validate the updated configuration. For IT teams, this can lead to planning and implementing a new rollout, which in turn can be very disruptive to employees. However, these challenges can be mastered with a PC platform that ensures stability through extensively tested components, where enterprises know there will be only a limited number of updates in a given period.
vPro platform ensures efficient remote working
With its vPro platform, Intel has developed a comprehensive corporate solution that guarantees the trio of performance, governance and stability for remote work. To deliver fluid, high performance, the vPro platform combines Intel’s top processors with wireless and wired high-speed network technology, Thunderbolt interfaces as well as Intel Pro SSD or Optane memory for faster data access. Fast-responsive systems increase the productivity of all employees, especially those who have more complex tasks to do away from the office.
To aid in the management of remote systems, Intel has developed Intel® Active Management Technology (Intel® AMT) a central component of the vPro platform, Intel AMT® Allows the computer to boot, diagnose and repair remotely. The administrator can access the BIOS and screen contents of the device remotely even without having to switch on the PC. This means, for example, that a damaged operating system or a faulty hard drive can be identified and, if necessary, repaired.
Meanwhile, the stability of the remote system is ensured through Intel® Still Image Platform Program (Intel® SIPP); An important element of the Intel platform is the part that supports IT in managing the hardware lifecycle. By ensuring that components do not change for at least 15 months – or the next platform release – Intel® sip Helps businesses avoid potential software or hardware compatibility issues while streamlining the process of creating and deploying PC images.
Overall, the use of the Intel vPro platform significantly reduces the effort required in remote administration and maintenance of end-user equipment, resulting in fewer support requests and interruptions, and a significant reduction in management and maintenance costs.
Copyright © 2021 IDG Communications, Inc.
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