Hulu’s live coverage of several sporting events, including the Dodgers game, on Thursday night was interrupted by technical difficulties as users reported — with some heat — that the streaming service suddenly shut down.
“Turns out @hulu doesn’t actually have live sports,” one X users have written.
Downdetector.com recorded approximately 83,000 outages.
Thursday night is Game 4 of the best-of-seven National League Championship Series in New York between the Dodgers and Mets. The Dodgers currently lead the series 2-1.
They were tied 1-1 in the second inning, around the time Hulu’s streaming servers encountered problems. Users missed the second to fourth rounds and were still having trouble logging in at 7:00 p.m
Here’s what Hulu viewers missed: The Dodgers broke the game open with two runs in the third on hits by Tommy Edman and Enrique Hernandez. The Mets made it 3-2 in the bottom of the third before the Dodgers added two more runs in the top of the fourth on a double by Mookie Betts, leaving the Dodgers up 5-2.
Meanwhile, the third game of the American League Championship Series between the New York Yankees at the Cleveland Guardians was a nail biter. The Guardian’s Jhonkensy Noel sent the game into extra innings with a two-run homer in the bottom of the ninth, setting the stage for David Fry’s walk-off two-run homer in the bottom of the 10th. The Yankees still lead the series, 2-1.
Posts to Hulu’s support account on X were filled with angry customers, said their devices were not accepting correct login information. The support team responded to a few accounts and offered a link to Hulu’s support page — which eventually went down as well.
“Sorry! We’ve received similar reports and our team is currently investigating the issue. We’re working to get things resolved ASAP. In the meantime, try using: https://t.co/qxlmnIPbSj as a possible solution!”
The support team also offered concessions to disgruntled customers and asked them to follow prompts on theirs support contact page.
Hulu’s package of live TV, Disney+ and ESPN+ raised its price the same day its baseball coverage faltered, up to $95.99 a month.
Times staff writer Tim Hubbard contributed to this report.