United flight attendant taken to hospital following incident with ‘disruptive customer’

A United Airlines flight attendant was taken to a Chicago hospital following an incident on a United flight from San Francisco to Chicago Sunday morning. 

“A disruptive customer on a flight from San Francisco to Chicago was removed by law enforcement upon landing on Sunday, and one member of the flight attendant crew was taken to a hospital for evaluation,” United Airlines said in a statement. 

Chicago Police responded to a gate at Chicago’s O’Hare International Airport Sunday morning after a “disturbance” on United Flight 476. Three individuals on the plane were taken to nearby Resurrection Hospital for observation, according to a statement from Chicago PD. 

A video captured by a passenger shows several flight attendants confronting a woman carrying a child. Screaming and yelling are heard as the passenger screams out, “Where is it?”

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United Airlines flight attendants confront a "disruptive customer" on a flight from San Francisco to Chicago Sunday morning. 

United Airlines flight attendants confront a “disruptive customer” on a flight from San Francisco to Chicago Sunday morning. 
(Twitter @PeterKondelis)

One of the flight attendants tells the woman, “Ma’am, we are landing,” before saying, “Sarah, step back. Step back. Sarah, step back!” in a panicked tone. 

The flight attendant continues to tell “Sarah” to step back as another flight attendant is seen running towards the encounter from the front of the plane.  

A United Airlines flight attendant was taken to a nearby hospital after an incident with a customer on the plane.

A United Airlines flight attendant was taken to a nearby hospital after an incident with a customer on the plane.
(Twitter @PeterKondelis)

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“We’re grateful to our crew for handling this difficult situation with professionalism and for putting the safety of our team and our customers first,” United Airlines said in the statement. 

A United Airlines passenger aircraft - Boeing 777 - arriving at Chicago O'Hare International Airport.

A United Airlines passenger aircraft – Boeing 777 – arriving at Chicago O’Hare International Airport.
(iStock)

United Airlines stated no serious injuries were reported. Chicago PD said the incident is currently under investigation by police and the FBI. 

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“The FBI is aware of an incident at O’Hare Airport this morning. There is no current threat to the public at this time,” a Chicago FBI spokesperson told Fox News Digital. 

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Fox News Digital reached out to Resurrection Hospital for comment but did not hear back in time for publication. 

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